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Booking Conditions

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By booking a session with Boundy's Gym, you agree to the following terms and conditions:
 

1. Booking & Payment

  • All sessions must be booked in advance via the website, phone, or email.

  • Full payment is required at the time of booking to secure your session.

  • Payments are accepted via credit/debit card, bank transfer, or cash, etc.
     

2. Cancellation & Rescheduling

  • You may cancel or reschedule a session with at least 24 hours’ notice.

  • Cancellations made with less than 24 hours' notice will be charged 100% of the session fee.

  • If you do not attend a booked session ("no-show"), the session will be forfeited without refund.

  • To cancel or reschedule, please contact us via email or phone.
     

3. Late Arrival Policy

  • If you arrive late, your session will still end at the scheduled time.

  • Sessions missed due to late arrival will not be refunded or rescheduled.
     

4. Health & Safety

  • You must complete a health questionnaire before your first session.

  • It is your responsibility to inform the trainer of any medical conditions or changes to your health.

  • The trainer reserves the right to refuse training if there are health concerns without proper medical clearance.
     

5. Trainer Cancellations

  • If your trainer cancels a session, you will be offered a full refund or an alternative session time.

  • We aim to provide at least 24 hours’ notice for any trainer-initiated cancellations.
     

6. Package Expiry

  • Multi-session packages must be used within the specified period (e.g., 3 months from purchase).

  • Unused sessions after the expiry date are non-refundable.
     

7. Refund Policy

  • All bookings are non-refundable unless otherwise stated.

  • Exceptions may be made for medical reasons with a doctor’s note (at trainer's discretion).
     

8. Client Conduct

  • Clients must behave respectfully at all times.

  • Inappropriate behaviour may result in termination of sessions without refund.
     

9. Liability Waiver

  • You acknowledge that participation in fitness training involves risk.

  • Boundy’s Gym nor it’s representative will not be liable for any injury, loss, or damage sustained during sessions unless due to negligence.
     

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